Privacy Policy — 77j77 Bangladesh

77j77 is an online casino and sports betting platform operated for players in Bangladesh and other eligible jurisdictions. The platform is accessible at 77j77.io and provides casino games, live dealer tables, and cricket and sports betting markets denominated in Bangladeshi Taka (৳).

For the purposes of this Privacy Policy, "77j77", "we", "us", and "our" refer to the operators of the 77j77 platform. "You" and "your" refer to any individual who accesses, registers on, or interacts with the 77j77 platform in any capacity.

If you have any questions about this Privacy Policy or about how your personal data is handled, you may contact us at any time by emailing [email protected]. Our support team is available 24 hours a day, 7 days a week.

We collect personal data in the following categories. The table below summarises each data type, its source, and the primary purpose for which it is collected.

We do not collect special category data (such as biometric data, health data, religious beliefs, or political opinions) as part of standard account operations. Where any such data is incidentally disclosed during a support interaction, it is treated with the highest level of confidentiality and is not retained beyond the resolution of the relevant query.

1. Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or respond to any survey or promotion offered by 77j77.
2. Automatically — when you use the 77j77 platform, our servers and analytics tools automatically record technical and usage data including your IP address, session length, pages visited, games launched, and device identifiers.
3. Via cookies and similar tracking technologies — as described in Section 7 of this policy, we use first-party cookies and session tokens to maintain your login state, remember your preferences, and monitor platform performance.
4. From payment providers — when you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment provider may share transaction confirmation data with us to verify that a payment has been successfully processed.
5. From identity verification services — where we use a third-party KYC verification service to assist in validating your identity documents, that provider may share a verification result (confirmed / failed / pending) along with any data necessary to complete the verification process.

1. Account management — to create, maintain, and administer your 77j77 player account, including processing your login credentials, managing your balance, and recording your transaction history.
2. Age and identity verification — to confirm that you are aged 21 or above and that you are who you claim to be, in compliance with responsible gaming obligations and anti-money laundering (AML) requirements.
3. Payment processing — to process deposits and withdrawal requests in Bangladeshi Taka (৳) via your chosen payment method, and to resolve any payment disputes or discrepancies.
4. Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, bonus abuse, account takeover attempts, money laundering, and other illegal conduct on the platform.
5. Responsible gaming — to monitor your gameplay patterns for signs of potential problem gambling behaviour, to apply deposit and session limits you have set, and to action self-exclusion requests promptly.
6. Customer support — to respond to your enquiries, resolve complaints, and provide technical assistance via email or live chat support.
7. Legal and regulatory compliance — to meet our obligations under applicable AML laws, data protection requirements, and other legal obligations to which 77j77 is subject.
8. Platform improvement — to analyse aggregated, anonymised usage data in order to identify areas for improvement, optimise game performance, and enhance the overall player experience.
9. Marketing communications — where you have provided consent, to send you promotional emails or in-platform notifications about new games, bonuses, and seasonal offers. You may withdraw consent at any time by contacting support at [email protected].

77j77 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

1. Contractual necessity — processing your identity data, contact data, and financial data is necessary to enter into and perform the contractual agreement between 77j77 and you as a registered player (including fulfilling deposits, withdrawals, and account services).
2. Legal obligation — processing your KYC documents and financial data is required to comply with applicable AML laws and age verification obligations. We are legally required to collect and retain this data regardless of any objection you may raise.
3. Legitimate interests — processing technical and usage data for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of 77j77's legitimate interest in maintaining a safe, fair, and legally compliant platform. We have assessed that these legitimate interests are not overridden by your interests or fundamental rights in this context.
4. Consent — where we send you marketing communications or use non-essential cookies, we do so only on the basis of your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

77j77 does not sell or rent your personal data. We share your data only in the following limited circumstances:

1. Payment providers — bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive the transaction-level data necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and data protection obligations.
2. KYC and identity verification services — where a third-party provider assists in verifying your identity documents, we share your submitted documents and personal details with that provider solely for the purpose of conducting the verification check.
3. Fraud prevention and AML services — we may share data with specialist fraud prevention or AML screening services where there is a reasonable basis to suspect financial crime or account fraud.
4. Law enforcement and regulatory authorities — we will disclose personal data to law enforcement agencies, government bodies, or regulatory authorities where we are legally compelled to do so by a valid court order, legal process, or statutory obligation.
5. Professional advisers — our lawyers, auditors, and technical consultants may access personal data on a strictly need-to-know basis and are bound by professional confidentiality obligations.
6. Business transfers — in the event that 77j77 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

All third parties with whom we share personal data are required to implement appropriate technical and organisational security measures and to handle your data strictly in accordance with applicable data protection requirements.

77j77 uses cookies and similar session technologies to operate the platform effectively. The following cookie categories are used:

1. Essential cookies — these cookies are strictly necessary for the platform to function. They maintain your login session, store your language and currency preferences, and enable core security features such as CSRF protection. These cookies cannot be disabled without impairing your ability to use the platform.
2. Performance and analytics cookies — these cookies collect anonymised or pseudonymised data about how players navigate the platform, which games are most frequently accessed, and where technical errors occur. This information is used solely to improve platform performance. No personally identifiable information is shared with analytics providers in connection with these cookies.
3. Functionality cookies — these cookies remember choices you make (such as your preferred game layout or notification settings) so that the platform behaves consistently across sessions.
4. Security cookies — these cookies assist in identifying unusual login patterns and potential account takeover attempts, and are part of 77j77's fraud detection infrastructure.

77j77 does not use third-party advertising cookies or behavioural tracking cookies that profile you for retargeting purposes. You may configure your browser to block or delete cookies; however, doing so may affect your ability to log in and use certain features of the platform.

1. We retain your personal data for as long as your 77j77 account remains active, or for as long as is required to fulfil the purposes described in this Privacy Policy — whichever period is longer.
2. Following account closure (whether voluntary or as a result of a breach of our Terms and Conditions), we retain identity data, financial data, and KYC documentation for a minimum period of five years from the date of closure. This retention period is required to satisfy AML regulatory obligations and to enable us to respond to any post-closure legal or regulatory enquiry.
3. Communications data (support transcripts and email correspondence) is retained for a period of two years from the date of the interaction, after which it is securely deleted unless it forms part of an unresolved dispute or regulatory investigation.
4. Technical and usage data collected for fraud prevention and responsible gaming purposes is retained for two years from collection, after which it is anonymised or deleted.
5. Where you have provided consent for marketing communications, your contact details and communication preferences will be retained for as long as your consent remains active, or until you withdraw consent, whichever comes first.
6. Once a retention period has elapsed and there is no overriding legal obligation requiring further retention, your personal data is securely deleted or rendered permanently anonymous using industry-standard data destruction methods.

As a registered player on 77j77, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will acknowledge your request within 5 business days and respond in full within 30 calendar days.

1. 77j77 applies 256-bit SSL/TLS encryption to all data in transit between your device and our servers. This protects your login credentials, payment details, and personal information from interception during transmission.
2. Passwords are stored in hashed and salted format using a modern cryptographic hashing algorithm. Plain-text passwords are never stored on our systems and are not accessible to 77j77 staff at any time.
3. KYC documents and identity data are stored in encrypted form on access-controlled servers. Access is restricted to authorised personnel whose job function requires it, and all access is logged for audit purposes.
4. We conduct regular internal security assessments and work with third-party security specialists to identify and remediate vulnerabilities. Our systems are monitored around the clock for suspicious access patterns and anomalous activity.
5. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay, providing information about the nature of the breach, the data affected, and the steps we have taken or propose to take in response.
6. While we implement robust security measures, no digital system can be guaranteed 100% secure. You are responsible for keeping your 77j77 account password confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.

1. The 77j77 platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21, and we do not direct any marketing or promotional content at individuals under that age.
2. Age verification is conducted during the KYC process as a mandatory step prior to allowing any real-money deposit or withdrawal. Where age cannot be confirmed, the account will be suspended until satisfactory verification is provided.
3. If 77j77 becomes aware that personal data has been collected from an individual who is under 21 years of age, that data will be deleted immediately, the account will be closed, and any deposited funds will be returned via the original payment method where technically possible.
4. If you believe that a minor has registered an account on 77j77, please contact us immediately at [email protected] so that we may investigate and take appropriate action without delay.

The 77j77 platform may occasionally reference third-party game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) or payment services in an informational context. Where any game is delivered via a third-party game engine embedded within the 77j77 platform, that game provider may collect limited technical data (such as your session token and game results) necessary to operate the game.

Each third-party game provider and payment processor operates under its own privacy policy and data protection obligations. 77j77 is not responsible for the privacy practices of third parties. We recommend that you review the privacy policy of any third-party provider whose services you access in connection with the 77j77 platform.

77j77 does not include links to unaffiliated external websites within its platform content. If you navigate away from the 77j77 platform via a URL not belonging to 77j77.io, you do so at your own risk and 77j77 accepts no responsibility for any data collected by that external site.

1. 77j77 reviews this Privacy Policy on a regular basis and will update it whenever our data practices change, when new legal obligations arise, or when feedback from players or regulators indicates that clarification is required.
2. The effective date at the top of this document reflects the date on which the most recent version was published. We encourage you to check this page periodically, particularly before making a deposit or sharing additional personal data with us.
3. Where an update materially affects your rights or the way in which your data is processed, we will notify registered players via email to the address on file, or via a prominent in-platform notification, prior to the change taking effect. Non-material updates (such as corrections to typographical errors or clarifications that do not change the substance of our practices) will be published without separate notification.
4. Continued use of the 77j77 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 77j77 handles your personal information, please contact our data support team using the details below:

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week, 365 days a year — including all Bangladesh public holidays.

All data rights requests will be acknowledged within 5 business days and resolved within 30 calendar days of receipt. If a request is complex or if you have submitted multiple requests simultaneously, we will notify you and may extend the response period by a further 30 calendar days, providing written notice of the extension and the reason for it.

For guidance on responsible gaming tools — including deposit limits, session reminders, and self-exclusion — please visit our Responsible Gaming page. For a full overview of your rights as a player, see our Terms & Conditions.